Non-Discrimination

NOTICE

Compassionate Care Plus (CCP) provides care and services without discrimination based on race, color, creed, sex, disability, sexual orientation, veteran status, diagnosis, national origin, religion, age, or any other characteristic protected by applicable law.

CCP is committed to providing care that respects the unique needs, preferences, and backgrounds of each patient and family. We make reasonable accommodations for individuals with special communication, cultural, spiritual, emotional, psychosocial, or physical needs. This may include accommodations related to hearing or vision impairments, language barriers, literacy needs, religious practices, cultural preferences, or other circumstances that require individualized support. Identified needs are incorporated into the patient’s plan of care.

Federal and state anti-discrimination laws, including applicable civil rights and fair employment laws, prohibit discrimination in employment practices. CCP complies with all applicable federal and state laws and regulations and is committed to maintaining a workplace free from discrimination, harassment, and retaliation.

Any employee who believes they have experienced unlawful discrimination, including harassment, by a coworker, supervisor, manager, physician, volunteer, or agent of CCP should report the incident as soon as possible to their supervisor or the Chief Executive Officer. Reports will be reviewed promptly, investigated as appropriate, and addressed through corrective action when warranted.

Chief Executive Officer
Compassionate Care Plus
859-986-1500

A civil rights complaint can be filed with the U.S. Department of Health and Human Services Office for Civil Rights.

Office for Civil Rights Complaint Portal: https://ocrportal.hhs.gov/ocr/portal/lobby.jsf 

By mail to:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201 

By phone:
or 1-800-368-1019, 800-537-7697 (TDD). 

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html

Isn’t it expensive?

NO. The cost of care is covered by Medicare, Medicaid, and private insurance. We also provide a free Grief & Loss Support program for anyone in the community who may need this service.

We provide care for all, even those who may be underinsured.

News & Events

Invitation for the retirement celebration of Teresa Turner, APNP.

Celebrating Teresa Turner’s Retirement

On January 31, Teresa Turner, APRN, will retire from Hospice Care Plus after more than 24 years of service. An open-house retirement party will be held Friday, January 31, between 12 PM and 2 PM at Hospice Care Plus & Compassionate Care Center on 350 Isaacs Lane in Richmond. All are invited to drop by…

Woman writes in journal while sitting on peacefully on the couch.

Journaling Through Grief: A New Grief Support Series

Hospice Care Plus is offering a new grief support series called Journaling Through Grief, starting Jan. 14 and ending June 24. The group will meet every second and fourth Tuesday at 5:30 p.m. at the Madison County Public Library in Berea. Enrollment is limited to 12 and is open to anyone in the community. Register…

Grief during holidays and milestones WP Featured Image

Grief and Loss During Holidays and Milestones

Holidays can be a uniquely difficult time for those grieving the loss of a loved one.

You may find that grief will surface over and over, or that milestone events or holidays pull you back into your grief, or you may be surprised that grief is missing on these special days. Our grief comes in many forms and doesn’t follow a calendar.

Compassionate Care Center family room

Compassionate Care Center Updates Completed

In early 2023, Hospice Care Plus received an unexpected $10,000 gift from a donor who wishes to remain anonymous. This generous gift is fondly referred to by staff as the “Couches, Coffee, or Cough Drops” donation because the donor’s only request was that the funds be used to meet the most pressing needs of the…