Compassionate Care Plus (CCP) provides care and services without discrimination based on race, color, creed, sex, disability, sexual orientation, veteran status, diagnosis, national origin, religion, age, or any other characteristic protected by applicable law.
CCP is committed to providing care that respects the unique needs, preferences, and backgrounds of each patient and family. We make reasonable accommodations for individuals with special communication, cultural, spiritual, emotional, psychosocial, or physical needs. This may include accommodations related to hearing or vision impairments, language barriers, literacy needs, religious practices, cultural preferences, or other circumstances that require individualized support. Identified needs are incorporated into the patient’s plan of care.
Federal and state anti-discrimination laws, including applicable civil rights and fair employment laws, prohibit discrimination in employment practices. CCP complies with all applicable federal and state laws and regulations and is committed to maintaining a workplace free from discrimination, harassment, and retaliation.
Any employee who believes they have experienced unlawful discrimination, including harassment, by a coworker, supervisor, manager, physician, volunteer, or agent of CCP should report the incident as soon as possible to their supervisor or the Chief Executive Officer. Reports will be reviewed promptly, investigated as appropriate, and addressed through corrective action when warranted.
Chief Executive Officer
Compassionate Care Plus
859-986-1500
A civil rights complaint can be filed with the U.S. Department of Health and Human Services Office for Civil Rights.
Office for Civil Rights Complaint Portal: https://ocrportal.hhs.gov/ocr/portal/lobby.jsf
By mail to:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
By phone:
or 1-800-368-1019, 800-537-7697 (TDD).
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html
News & Events
Celebrate NYE with the Roaring 20s
Madison Countians have a new option for ringing in the new year. On December 31, Churchill’s in Berea will host the first-ever Roaring 20s New Year’s Eve party. The event begins at 9 p.m. in Churchill’s beautiful event space and continues through 12:30 a.m. on New Year’s Day. Tickets are $75 each and are available…
Local Family Inspires Veteran Memorial
On Veterans Day 2019, Hospice Care Plus will dedicate a Veterans Memorial Wall at our Compassionate Care Center. The dedication will take place Monday, November 11, at 1:30 p.m. at the Hospice Care Plus Compassionate Care Center. The public is invited to attend. The Veterans Memorial Wall was inspired by Richmond’s Bagby family. After their…
Volunteer Training Sept. 14!
Hospice Care Plus will host a training for new volunteers on Saturday, September 14, 9 a.m. to 5 p.m., at the Compassionate Care Center in Richmond. The training is for anyone with an interest in supporting non-profit hospice, palliative, and bereavement care through a variety of patient care or administrative roles. The training is open…
CEO to Retire after 26 Years
After nearly three decades of leadership, Gail McGillis, the CEO of Hospice Care Plus based in Madison County, has announced her retirement. A master’s-prepared nurse, Gail came to Hospice Care Plus in 1994 from the University of Kentucky, where she served as a clinical nurse manager. At that time, the young, grassroots hospice organization employed…
