Compassionate Care Plus (CCP) provides care and services without discrimination based on race, color, creed, sex, disability, sexual orientation, veteran status, diagnosis, national origin, religion, age, or any other characteristic protected by applicable law.
CCP is committed to providing care that respects the unique needs, preferences, and backgrounds of each patient and family. We make reasonable accommodations for individuals with special communication, cultural, spiritual, emotional, psychosocial, or physical needs. This may include accommodations related to hearing or vision impairments, language barriers, literacy needs, religious practices, cultural preferences, or other circumstances that require individualized support. Identified needs are incorporated into the patient’s plan of care.
Federal and state anti-discrimination laws, including applicable civil rights and fair employment laws, prohibit discrimination in employment practices. CCP complies with all applicable federal and state laws and regulations and is committed to maintaining a workplace free from discrimination, harassment, and retaliation.
Any employee who believes they have experienced unlawful discrimination, including harassment, by a coworker, supervisor, manager, physician, volunteer, or agent of CCP should report the incident as soon as possible to their supervisor or the Chief Executive Officer. Reports will be reviewed promptly, investigated as appropriate, and addressed through corrective action when warranted.
Chief Executive Officer
Compassionate Care Plus
859-986-1500
A civil rights complaint can be filed with the U.S. Department of Health and Human Services Office for Civil Rights.
Office for Civil Rights Complaint Portal: https://ocrportal.hhs.gov/ocr/portal/lobby.jsf
By mail to:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
By phone:
or 1-800-368-1019, 800-537-7697 (TDD).
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html
News & Events
May Memorial Service is May 22
The annual Hospice Care Plus May Memorial Service is at 6:00 p.m. on Tuesday, May 22 at First Baptist Church in Richmond. A reception will follow with refreshments provided by hospice staff and volunteers. The service gives the community a chance to pause to remember loved ones in the week leading up to Memorial Day.…
HCP Wins Hospice Honors Award
Hospice Care Plus, a non-profit provider of hospice and palliative care, has been named a 2018 Hospice Honors recipient by Healthcare First. Hospice Honors is a prestigious program that recognizes hospices across the country providing the highest level of quality as measured from the caregiver’s point of view. It is administered by Deyta Analytics, a division…
Teen Volunteers: Prep for College, Career
On Saturday, April 28, Hospice Care Plus will train a new class of volunteers. All are welcome and needed but, as summer approaches, teenagers are especially encouraged to attend. To pre-register for the training, contact Stefanie Manes, volunteer coordinator, at 859-626-9292 or hospice@hospicecp.org. Hospice allows teens age 14 and up to participate in its volunteer program, which has over…
New Volunteer Training April 28
Hospice Care Plus is hosting a training for new volunteers on Saturday, April 28, at the Compassionate Care Center in Richmond. The training is for individuals who would like to help provide care and support for individuals with a serious illness and their caregivers, either directly or indirectly. Pre-registration is required. To register, contact Stefanie…
