Hospice Care Plus, a non-profit provider of hospice and palliative care, has been named a 2018 Hospice Honors recipient by Healthcare First.
Hospice Honors is a prestigious program that recognizes hospices across the country providing the highest level of quality as measured from the caregiver’s point of view. It is administered by Deyta Analytics, a division of Healthcare First.
Award criteria are based on the results of surveys completed by caregivers of hospice patients. To earn Hospice Honors status, a hospice must score above the national score on at least 20 of the 24 questions on the survey. The questions include the level of satisfaction with services, education, and treatment received by the patient, whether the patient was treated with respect and dignity, and the caregiver’s willingness to recommend the hospice to others.
“This award is one of the most meaningful we receive,” says Gail McGillis, CEO of Hospice Care Plus. “The fact that it comes directly from the experience of the caregiver makes it a strong measure of how we’re doing in our care and services.”
Gail credits Hospice Care Plus’s success to its 100 staff, 112 volunteers, and the community members, organizations and churches that support the non-profit..
“They have a true heart for this work. They care very deeply about the people we serve and want to help them make the most of every moment. The award and the survey results are primarily a reflection of their dedication, compassion, and competence.”
Healthcare First’s J. Kevin Porter said, “We are excited to recognize the 2018 Hospice Honors recipients for their hard work and dedication to providing exceptional care. I congratulate Hospice Care Plus on its success in achieving this highest of honors.”
Hospice Care Plus serves Estill, Jackson, Lee, Madison, Owsley and Rockcastle counties. The organization offers home hospice care, inpatient hospice care at the Compassionate Care Center, a palliative care program, and bereavement outreach. Anyone can make a referral at any time, and all services are provided regardless of ability to pay. To learn more, explore our website or call 859-986-1500 (toll-free, 800-806-5492).