As a healthcare setting, we follow CDC guidance to reduce the risk of exposure to COVID-19 for Hospice Care Plus patients, families, visitors, and staff. The following guidelines apply to visits at our Compassionate Care Center.
Please check back frequently, as protocols may change. We will also share revised restrictions and protocols on our Facebook page.
Updated November 2021
- There is no limit on the number of visitors.
- There is no age-limit restriction.
- The Compassionate Care Center doors are locked at all times.
- Visitors should ring the bell when they arrive.
- One of our staff or volunteers will unlock the doors, and you will proceed to the welcome desk for screening. The screener will check your temperature and ask screening questions regarding signs of respiratory illness and possible exposure to COVID-19.
- Visitors who are COVID-positive, have tested positive for COVID in the past 14 days, or who have symptoms for COVID based on the screening form are not able to enter the Compassionate Care Center.
- Visitors will be asked if they are vaccinated against COVID-19. This helps with contact tracing guidance in the event of an exposure.
- Visitors who are cleared after screening will be asked to apply hand sanitizer, don their mask and other PPE as needed, and sign a visitor log before entering the facility.
- Masks are required. If you do not have a mask of your own, the screener will provide you with one.
- Visitors are not required to mask if they are in their loved one’s room and the door is closed. However, when one of our staff enter the room, everyone must mask or step out of the room until the staff finish their visit.
- Common areas such as our living room, family room, coffee shop, and outdoor play areas have been re-opened. However, please respect social distancing guidelines while using these areas and remember that masks are required.
Please feel free to call in advance of your visit if you have questions: 859-626-9292 or 859-986-1500.
Hospice Care Plus provides exceptional, compassionate care for individuals with serious and advanced illness; while honoring dignity, ensuring comfort, and celebrating life.
Our Service Area:
Our hospice home program serves you, wherever you call home, in the Kentucky counties of Estill, Jackson, Lee, Madison, Owsley, and Rockcastle.
Our inpatient care facility, the Compassionate Care Center, and administrative offices are located in Richmond, Kentucky.
Recent News:
News & Events
One More Family Christmas
Rob Riddell, a cancer survivor, had a good life: a job he loved, faith and optimism in spades, and a large, happy family.
A Special UK Wildcat Surprises Young Patient
We have the honor of caring for Hunter. He’s 19, lives in Madison County, and has spent most of his life loving UK Men’s Basketball. When we learned what a Wildcat fan he is, we wanted to do something special for him.
The Best Biscuit Breakfast
Harold Eversole is cared for by our home hospice program. He enjoys entertaining our team with interesting stories about his life.
One humorous story was about the long-running debate between him and his brother over which restaurant made the best biscuits and gravy.
Central Office to Relocate to Richmond
There are exciting changes ahead for Hospice Care Plus. When the COVID pandemic began, many organizations, including Hospice Care Plus, had to make changes to adapt to new circumstances. Hospice found that many employees in the central office in Berea could work hybrid-remote or fully remote. This dramatically downsized the office space needed to run…