Visitor Guidelines: Compassionate Care Center

As a healthcare setting, we follow CDC guidance to reduce the risk of exposure to COVID-19 for Hospice Care Plus patients, families, visitors, and staff. The following guidelines apply to visits at our Compassionate Care Center.

Please check back frequently, as protocols may change. We will also share revised restrictions and protocols on our Facebook page.

Updated November 2021

  • There is no limit on the number of visitors.
  • There is no age-limit restriction.
  • The Compassionate Care Center doors are locked at all times.
  • Visitors should ring the bell when they arrive.
  • One of our staff or volunteers will unlock the doors, and you will proceed to the welcome desk for screening. The screener will check your temperature and ask screening questions regarding signs of respiratory illness and possible exposure to COVID-19.
  • Visitors who are COVID-positive, have tested positive for COVID in the past 14 days, or who have symptoms for COVID based on the screening form are not able to enter the Compassionate Care Center.
  • Visitors will be asked if they are vaccinated against COVID-19. This helps with contact tracing guidance in the event of an exposure.
  • Visitors who are cleared after screening will be asked to apply hand sanitizer, don their mask and other PPE as needed, and sign a visitor log before entering the facility.
  • Masks are required. If you do not have a mask of your own, the screener will provide you with one.
  • Visitors are not required to mask if they are in their loved one’s room and the door is closed. However, when one of our staff enter the room, everyone must mask or step out of the room until the staff finish their visit.
  • Common areas such as our living room, family room, coffee shop, and outdoor play areas have been re-opened. However, please respect social distancing guidelines while using these areas and remember that masks are required.

Please feel free to call in advance of your visit if you have questions: 859-626-9292 or 859-986-1500.

Posted in

Hospice Care Plus empowers those we serve to enjoy the highest quality of life, respecting their values, beliefs, needs, and goals through specialized care, education, resources, and grief support.

Our Service Area:

Our Home Hospice and Home Palliative Care programs serve you, wherever you call home, in the Kentucky counties of Estill, Jackson, Lee, Madison, Owsley, and Rockcastle.

Our inpatient care facility, the Compassionate Care Center, and administrative offices are located in Richmond, Kentucky.

Recent News:

Give a Heart for Hospice in February

Hearts for Hospice displayed at Community Trust Bank in 2024 During the month of February, several local banks and businesses...

Celebrating Teresa Turner’s Retirement

On January 31, Teresa Turner, APRN, will retire from Hospice Care Plus after more than 24 years of service. An...

Journaling Through Grief: A New Grief Support Series

Hospice Care Plus is offering a new grief support series called Journaling Through Grief, starting Jan. 14 and ending June...

Grief and Loss During Holidays and Milestones

Holidays can be a uniquely difficult time for those grieving the loss of a loved one. You may find that...

News & Events

Hospice Plus years-of-service award winners, from left: Connie Kates, nurse aid, 15 years; Donna Tapley, secretary, 20 years; Chelsea Shearer, nurse aid, five years; Paige Tipton, healthcare liaison, five years; Joyce Whallen, billing specialist, 10 years; and Kacelia DeGregorio, insurance coordinator, five years.

Annual Dinner Award Winners!

Several individuals, groups, and businesses were honored November 16 at Hospice Care Plus’s annual dinner, held in November to celebrate National Hospice Month. Staff members were honored for years of service and presented with employee awards.  The Above and Beyond Awards were presented to four community partners who go to great lengths to support hospice…

Boutique Day Flyer 2017 cropped

Boutique Day Benefit Oct. 9!

Boutique Day 2017 is just around the corner, and it will once again give the community a chance to shop for unique gifts while raising funds for a great cause. The Boutique Day benefit for Hospice Care Plus is Monday, October 9, from 10 a.m. – 2 p.m. at the Berea Hospice Care Plus office,…

joy small

New Volunteer Training Sept. 30

Hospice Care Plus is hosting a training for new volunteers on Sat., Sept. 30, at the Compassionate Care Center in Richmond. The training is for individuals who would like to help the non-profit organization provide care and support to individuals, caregivers and families. It’s open to adults and teens age 14 and up. Pre-registration is…

IMG_0337

Flying High

Conley Murray has always loved adventure. He enjoys telling his Hospice Care Plus chaplain, Sally Iseral, about the adventures in his life. During one of those conversations, Sally asked him what adventures he still has on his bucket list.