As a healthcare setting, we follow CDC guidance to reduce the risk of exposure to COVID-19 for Hospice Care Plus patients, families, visitors, and staff. The following guidelines apply to visits at our Compassionate Care Center.
Please check back frequently, as protocols may change. We will also share revised restrictions and protocols on our Facebook page.
Updated November 2021
- There is no limit on the number of visitors.
- There is no age-limit restriction.
- The Compassionate Care Center doors are locked at all times.
- Visitors should ring the bell when they arrive.
- One of our staff or volunteers will unlock the doors, and you will proceed to the welcome desk for screening. The screener will check your temperature and ask screening questions regarding signs of respiratory illness and possible exposure to COVID-19.
- Visitors who are COVID-positive, have tested positive for COVID in the past 14 days, or who have symptoms for COVID based on the screening form are not able to enter the Compassionate Care Center.
- Visitors will be asked if they are vaccinated against COVID-19. This helps with contact tracing guidance in the event of an exposure.
- Visitors who are cleared after screening will be asked to apply hand sanitizer, don their mask and other PPE as needed, and sign a visitor log before entering the facility.
- Masks are required. If you do not have a mask of your own, the screener will provide you with one.
- Visitors are not required to mask if they are in their loved one’s room and the door is closed. However, when one of our staff enter the room, everyone must mask or step out of the room until the staff finish their visit.
- Common areas such as our living room, family room, coffee shop, and outdoor play areas have been re-opened. However, please respect social distancing guidelines while using these areas and remember that masks are required.
Please feel free to call in advance of your visit if you have questions: 859-626-9292 or 859-986-1500.
Hospice Care Plus provides exceptional, compassionate care for individuals with serious and advanced illness; while honoring dignity, ensuring comfort, and celebrating life.
Our Service Area:
Our hospice home program serves you, wherever you call home, in the Kentucky counties of Estill, Jackson, Lee, Madison, Owsley, and Rockcastle.
Our inpatient care facility, the Compassionate Care Center, and administrative offices are located in Richmond, Kentucky.
Recent News:
News & Events
To Have Mom at My Wedding
We met Nancy through her mother who was in our care at the Compassionate Care Center. During a conversation with Nancy, one of our nurses, Teresa Dickson, learned that she felt sad that her mother wouldn’t be with her for her wedding in June.
To See a Movie in the Theater
Elizabeth, 27 years old, felt a strong connection with Joey Feek and very much wanted to see the movie, “To Joey, with Love.” But our medical team was concerned that Elizabeth might not be with us by October 6, when the movie was to be shown for the last time.
To Be Thanked for His Service
Honoring those who have served our country is one of our greatest joys. Not everyone understands how important it can be for a veteran to be formally recognized for their service, especially as the end of life nears.
To Have Coffee with an Old Friend
When we ask our patients what’s most important to them or what’s on their minds, what we are trying to do is learn. We can’t meet a need that we haven’t learned about. Many needs are relatively obvious and easy to meet: a walker for support, a new medication to treat a new symptom, for instance. Other needs take time to reveal themselves, but they are no less important.