Hospice Care Plus, a non-profit provider of hospice and palliative care, has been named a 2018 Hospice Honors recipient by Healthcare First.
Hospice Honors is a prestigious program that recognizes hospices across the country providing the highest level of quality as measured from the caregiver’s point of view. It is administered by Deyta Analytics, a division of Healthcare First.
Award criteria are based on the results of surveys completed by caregivers of hospice patients. To earn Hospice Honors status, a hospice must score above the national score on at least 20 of the 24 questions on the survey. The questions include the level of satisfaction with services, education, and treatment received by the patient, whether the patient was treated with respect and dignity, and the caregiver’s willingness to recommend the hospice to others.
“This award is one of the most meaningful we receive,” says Gail McGillis, CEO of Hospice Care Plus. “The fact that it comes directly from the experience of the caregiver makes it a strong measure of how we’re doing in our care and services.”
Gail credits Hospice Care Plus’s success to its 100 staff, 112 volunteers, and the community members, organizations and churches that support the non-profit..
“They have a true heart for this work. They care very deeply about the people we serve and want to help them make the most of every moment. The award and the survey results are primarily a reflection of their dedication, compassion, and competence.”
Healthcare First’s J. Kevin Porter said, “We are excited to recognize the 2018 Hospice Honors recipients for their hard work and dedication to providing exceptional care. I congratulate Hospice Care Plus on its success in achieving this highest of honors.”
Hospice Care Plus serves Estill, Jackson, Lee, Madison, Owsley and Rockcastle counties. The organization offers home hospice care, inpatient hospice care at the Compassionate Care Center, a palliative care program, and bereavement outreach. Anyone can make a referral at any time, and all services are provided regardless of ability to pay. To learn more, explore our website or call 859-986-1500 (toll-free, 800-806-5492).
Hospice Care Plus empowers those we serve to enjoy the highest quality of life, respecting their values, beliefs, needs, and goals through specialized care, education, resources, and grief support.
Our Service Area:
Our Home Hospice and Home Palliative Care programs serve you, wherever you call home, in the Kentucky counties of Estill, Jackson, Lee, Madison, Owsley, and Rockcastle.
Our inpatient care facility, the Compassionate Care Center, and administrative offices are located in Richmond, Kentucky.
Recent News:
Journaling Through Grief Series Hosted in Irvine
News & Events

Celebrate NYE with the Roaring 20s
Madison Countians have a new option for ringing in the new year. On December 31, Churchill’s in Berea will host the first-ever Roaring 20s New Year’s Eve party. The event begins at 9 p.m. in Churchill’s beautiful event space and continues through 12:30 a.m. on New Year’s Day. Tickets are $75 each and are available…

Local Family Inspires Veteran Memorial
On Veterans Day 2019, Hospice Care Plus will dedicate a Veterans Memorial Wall at our Compassionate Care Center. The dedication will take place Monday, November 11, at 1:30 p.m. at the Hospice Care Plus Compassionate Care Center. The public is invited to attend. The Veterans Memorial Wall was inspired by Richmond’s Bagby family. After their…

Volunteer Training Sept. 14!
Hospice Care Plus will host a training for new volunteers on Saturday, September 14, 9 a.m. to 5 p.m., at the Compassionate Care Center in Richmond. The training is for anyone with an interest in supporting non-profit hospice, palliative, and bereavement care through a variety of patient care or administrative roles. The training is open…

CEO to Retire after 26 Years
After nearly three decades of leadership, Gail McGillis, the CEO of Hospice Care Plus based in Madison County, has announced her retirement. A master’s-prepared nurse, Gail came to Hospice Care Plus in 1994 from the University of Kentucky, where she served as a clinical nurse manager. At that time, the young, grassroots hospice organization employed…