HCP Wins Hospice Honors Award

Hospice Care Plus, a non-profit provider of hospice and palliative care, has been named a 2018 Hospice Honors recipient by Healthcare First.

Hospice Honors is a prestigious program that recognizes hospices across the country providing the social_ hospice honors 2018highest level of quality as measured from the caregiver’s point of view. It is administered by Deyta Analytics, a division of Healthcare First.

Award criteria are based on the results of surveys completed by caregivers of hospice patients. To earn Hospice Honors status, a hospice must score above the national score on at least 20 of the 24 questions on the survey. The questions include the level of satisfaction with services, education, and treatment received by the patient, whether the patient was treated with respect and dignity, and the caregiver’s willingness to recommend the hospice to others.

“This award is one of the most meaningful we receive,” says Gail McGillis, CEO of Hospice Care Plus. “The fact that it comes directly from the experience of the caregiver makes it a strong measure of how we’re doing in our care and services.”

Gail credits Hospice Care Plus’s success to its 100 staff, 112 volunteers, and the community members, organizations and churches that support the non-profit..

“They have a true heart for this work. They care very deeply about the people we serve and want to help them make the most of every moment. The award and the survey results are primarily a reflection of their dedication, compassion, and competence.”

Healthcare First’s J. Kevin Porter said, “We are excited to recognize the 2018 Hospice Honors recipients for their hard work and dedication to providing exceptional care. I congratulate Hospice Care Plus on its success in achieving this highest of honors.”

Hospice Care Plus serves Estill, Jackson, Lee, Madison, Owsley and Rockcastle counties. The organization offers home hospice care, inpatient hospice care at the Compassionate Care Center, a palliative care program, and bereavement outreach.  Anyone can make a referral at any time, and all services are provided regardless of ability to pay. To learn more, explore our website or call 859-986-1500 (toll-free, 800-806-5492).

Posted in
Our Mission:

Compassionate Care Plus provides exceptional, compassionate care for individuals with serious and advanced illness; while honoring dignity, ensuring comfort, and celebrating life.

Our Values:

Compassion. Hope. Dignity. Integrity. Accountability.

Our mission reflects the values we hold dear, and our commitment to these values shows in the care we provide.

Our Promise:

These values have led us to promise to honor your journey with dignity, compassion, and respect.

Our Service Area:

Our hospice home program serves you, wherever you call home, in the Kentucky counties of Estill, Jackson, Lee, Madison, Owsley, and Rockcastle.

Our inpatient care facility, the Compassionate Care Center, and administrative offices are located in Richmond, Kentucky.

Recent News:

Compassionate Care Plus Nurse Makale Fox Receives National Above and Beyond Award

Compassionate Care Plus registered nurse Makale Fox has received the National Alliance for Care at Home’s 2026 Above and Beyond...

Remembrance Tree Ceremony Returns Sunday, Dec. 6, 2026

A Beloved Tradition for over 30 years For more than 30 years, families throughout our region have gathered each December...

New Volunteer Training Coming Up October 20 & 22

Are you looking for a meaningful way to give back to your community? Compassionate Care Plus is preparing for our...

Kathy Bryant Retires After 21 Years of Compassionate Service

The Heart Behind The Welcome For more than 21 years, Kathy Bryant has been one of the first smiles families...

News & Events

Hawkins with Hunter 3

A Special UK Wildcat Surprises Young Patient

We have the honor of caring for Hunter. He’s 19, lives in Madison County, and has spent most of his life loving UK Men’s Basketball. When we learned what a Wildcat fan he is, we wanted to do something special for him.

Mr. Eversole unboxing cropped

The Best Biscuit Breakfast

Harold Eversole is cared for by our home hospice program. He enjoys entertaining our team with interesting stories about his life.
One humorous story was about the long-running debate between him and his brother over which restaurant made the best biscuits and gravy.

The Hospice Care Plus Berea office building, shown with cars in the lot and the Hospice Care Plus sign in front.

Central Office to Relocate to Richmond

There are exciting changes ahead for Hospice Care Plus. When the COVID pandemic began, many organizations, including Hospice Care Plus, had to make changes to adapt to new circumstances.  Hospice found that many employees in the central office in Berea could work hybrid-remote or fully remote. This dramatically downsized the office space needed to run…

Santa and Anthony 8

Anthony’s Christmas with Santa

Anthony is a young man under our care. His home-hospice team worked to manage pain and symptoms and to support him and his family. As they got to know him, they were reminded that, even in the midst of crisis, children want to feel “normal.”