As a healthcare setting, we follow CDC guidance to reduce the risk of exposure to COVID-19 for Hospice Care Plus patients, families, visitors, and staff. The following guidelines apply to visits at our Compassionate Care Center.
Please check back frequently, as protocols may change. We will also share revised restrictions and protocols on our Facebook page.
Updated November 2021
- There is no limit on the number of visitors.
- There is no age-limit restriction.
- The Compassionate Care Center doors are locked at all times.
- Visitors should ring the bell when they arrive.
- One of our staff or volunteers will unlock the doors, and you will proceed to the welcome desk for screening. The screener will check your temperature and ask screening questions regarding signs of respiratory illness and possible exposure to COVID-19.
- Visitors who are COVID-positive, have tested positive for COVID in the past 14 days, or who have symptoms for COVID based on the screening form are not able to enter the Compassionate Care Center.
- Visitors will be asked if they are vaccinated against COVID-19. This helps with contact tracing guidance in the event of an exposure.
- Visitors who are cleared after screening will be asked to apply hand sanitizer, don their mask and other PPE as needed, and sign a visitor log before entering the facility.
- Masks are required. If you do not have a mask of your own, the screener will provide you with one.
- Visitors are not required to mask if they are in their loved one’s room and the door is closed. However, when one of our staff enter the room, everyone must mask or step out of the room until the staff finish their visit.
- Common areas such as our living room, family room, coffee shop, and outdoor play areas have been re-opened. However, please respect social distancing guidelines while using these areas and remember that masks are required.
Please feel free to call in advance of your visit if you have questions: 859-626-9292 or 859-986-1500.
Hospice Care Plus empowers those we serve to enjoy the highest quality of life, respecting their values, beliefs, needs, and goals through specialized care, education, resources, and grief support.
Our Service Area:
Our Home Hospice and Home Palliative Care programs serve you, wherever you call home, in the Kentucky counties of Estill, Jackson, Lee, Madison, Owsley, and Rockcastle.
Our inpatient care facility, the Compassionate Care Center, and administrative offices are located in Richmond, Kentucky.
Recent News:
News & Events
Center Update Nears Completion
In 2023, our Compassionate Care Center marked its 15th anniversary. After 15 years of providing care to thousands, the facility needed key updates to maintain it as a comforting, peaceful place for patients and families. Thanks to an anonymous donor who gave an unrestricted gift of $10,000, we were able to launch an update plan…
New Grief Support Group Offerings
Hospice Care Plus is offering several new support groups for those grieving the loss of a loved one. The newest addition is a six-week Grief Support Series. The series uses focused topics for each session with opportunities for participants to share their experiences. The last session is dedicated to creating a shadowbox in memory of…
Rockin’ Derby Eve Benefit Party May 3
Reservations are now open for the area’s longest-running Derby Eve party. Rockin’ Derby Eve will take place Friday, May 3, 6 p.m. to 11 p.m., at the Madison County Fair Grounds’ Richardson Hall. Reservations are open through May 1. Although the name has changed over the years – Bourbon, Boots & BBQ, the Gala on…
Positive Payload Program awards $250.00
American Trucks has awarded Hospice Care Plus $250.00 through its Positive Payload Program. These unrestricted grants are awarded to non-profits who are dedicated to making a positive impact in their community and who rely on the use of specified pickup trucks to help serve their mission. Organizations are selected from applications on an ongoing basis,…