As a healthcare setting, we follow CDC guidance to reduce the risk of exposure to COVID-19 for Hospice Care Plus patients, families, visitors, and staff. The following guidelines apply to visits at our Compassionate Care Center.
Please check back frequently, as protocols may change. We will also share revised restrictions and protocols on our Facebook page.
Updated November 2021
- There is no limit on the number of visitors.
- There is no age-limit restriction.
- The Compassionate Care Center doors are locked at all times.
- Visitors should ring the bell when they arrive.
- One of our staff or volunteers will unlock the doors, and you will proceed to the welcome desk for screening. The screener will check your temperature and ask screening questions regarding signs of respiratory illness and possible exposure to COVID-19.
- Visitors who are COVID-positive, have tested positive for COVID in the past 14 days, or who have symptoms for COVID based on the screening form are not able to enter the Compassionate Care Center.
- Visitors will be asked if they are vaccinated against COVID-19. This helps with contact tracing guidance in the event of an exposure.
- Visitors who are cleared after screening will be asked to apply hand sanitizer, don their mask and other PPE as needed, and sign a visitor log before entering the facility.
- Masks are required. If you do not have a mask of your own, the screener will provide you with one.
- Visitors are not required to mask if they are in their loved one’s room and the door is closed. However, when one of our staff enter the room, everyone must mask or step out of the room until the staff finish their visit.
- Common areas such as our living room, family room, coffee shop, and outdoor play areas have been re-opened. However, please respect social distancing guidelines while using these areas and remember that masks are required.
Please feel free to call in advance of your visit if you have questions: 859-626-9292 or 859-986-1500.
Hospice Care Plus provides exceptional, compassionate care for individuals with serious and advanced illness; while honoring dignity, ensuring comfort, and celebrating life.
Our Service Area:
Our hospice home program serves you, wherever you call home, in the Kentucky counties of Estill, Jackson, Lee, Madison, Owsley, and Rockcastle.
Our inpatient care facility, the Compassionate Care Center, and administrative offices are located in Richmond, Kentucky.
Recent News:
News & Events
Kilted Classic Coming Sept. 17
The first annual Kilted Classic is coming to Richmond on Thursday, Sept. 17. The University Club at Arlington will play host to the new event, created and organized by local attorney, golfer, and Celtic enthusiast, Jud Patterson. The fun begins Wednesday night, Sept. 16, at the Mule Barn at Arlington with a pre-party featuring singer-songwriter Ashley…
To Get Back Home
Nancy Isaacs, a Hospice Care Plus nurse, now retired but with 20-plus years under her belt, will never forget one patient’s bucket-list story. “He hadn’t lived in our county very long,” remembers Nancy. “He was from a small town in eastern Kentucky, and his greatest wish was to have his body taken back there to be…
Ace Hardware Event to Benefit Hospice
Bluegrass Ace Hardware in Richmond, with Case Ambassadors Joe and Kathy Litton, are hosting a Case Knife Event and donating a portion of the proceeds to Hospice Care Plus. The event is on Saturday, September 19, from 9am until noon. There is no cost to attend. During the event, fans and knife collectors can view and…
Big Blue Madness & Dueling Pianos!
Hospice Care Plus is excited to announce a new fundraiser that combines Kentucky’s love for basketball with music, comedy, an auction, and great food. On Friday, October 16th, Hospice Care Plus will host “Dueling Pianos & Big Blue Madness,” a new event at RT’s Cafe in Richmond. The fun begins at 7pm. The night begins…