As a healthcare setting, we follow CDC guidance to reduce the risk of exposure to COVID-19 for Hospice Care Plus patients, families, visitors, and staff. The following guidelines apply to visits at our Compassionate Care Center.
Please check back frequently, as protocols may change. We will also share revised restrictions and protocols on our Facebook page.
Updated November 2021
- There is no limit on the number of visitors.
- There is no age-limit restriction.
- The Compassionate Care Center doors are locked at all times.
- Visitors should ring the bell when they arrive.
- One of our staff or volunteers will unlock the doors, and you will proceed to the welcome desk for screening. The screener will check your temperature and ask screening questions regarding signs of respiratory illness and possible exposure to COVID-19.
- Visitors who are COVID-positive, have tested positive for COVID in the past 14 days, or who have symptoms for COVID based on the screening form are not able to enter the Compassionate Care Center.
- Visitors will be asked if they are vaccinated against COVID-19. This helps with contact tracing guidance in the event of an exposure.
- Visitors who are cleared after screening will be asked to apply hand sanitizer, don their mask and other PPE as needed, and sign a visitor log before entering the facility.
- Masks are required. If you do not have a mask of your own, the screener will provide you with one.
- Visitors are not required to mask if they are in their loved one’s room and the door is closed. However, when one of our staff enter the room, everyone must mask or step out of the room until the staff finish their visit.
- Common areas such as our living room, family room, coffee shop, and outdoor play areas have been re-opened. However, please respect social distancing guidelines while using these areas and remember that masks are required.
Please feel free to call in advance of your visit if you have questions: 859-626-9292 or 859-986-1500.
Hospice Care Plus empowers those we serve to enjoy the highest quality of life, respecting their values, beliefs, needs, and goals through specialized care, education, resources, and grief support.
Our Service Area:
Our Home Hospice and Home Palliative Care programs serve you, wherever you call home, in the Kentucky counties of Estill, Jackson, Lee, Madison, Owsley, and Rockcastle.
Our inpatient care facility, the Compassionate Care Center, and administrative offices are located in Richmond, Kentucky.
Recent News:
Give a Heart for Hospice in February
Celebrating Teresa Turner’s Retirement
News & Events
Summer Affair Tickets Are Here!
For the 11th year, Citizens Guaranty Bank in Irvine is working with local volunteers to host A Summer Affair for Hospice Care. This year’s event is on Saturday, August 12, at 6 p.m. at the Estill County Fair Barn. The Summer Affair will feature a Kentucky Proud theme, silent auctions, live music with local musicians,…
Teens Welcome @ May 20 Training
On Saturday, May 20, Hospice Care Plus will train a new class of volunteers. All are welcome and needed but, as summer approaches, teens are especially encouraged to attend. To sign-up for the training, contact Stefanie Manes, volunteer coordinator, at 859-626-9292 or hospice@hospicecp.org. “We started our teen volunteer program a few years ago, but we…
Remember Them: May Memorial Service
On Tuesday, May 23, Hospice Care Plus will join with the community to honor Memorial Day with a special service. The annual Hospice Care Plus May Memorial Service is at 6:00 p.m. on May 23 at First Baptist Church in Richmond. A reception will follow with refreshments provided by hospice volunteers. The service gives the…
Reservations Open! Gala on Derby Eve
Your “place to be on Derby Eve” is back for its 14th year: The Gala on Derby Eve. The benefit gala brings together 200-plus guests in Richmond each year to celebrate Kentucky’s Derby tradition while raising funds for Hospice Care Plus. This year’s Gala on Derby Eve is Friday, May 5 at 6 p.m. Registration…