As a healthcare setting, we follow CDC guidance to reduce the risk of exposure to COVID-19 for Hospice Care Plus patients, families, visitors, and staff. The following guidelines apply to visits at our Compassionate Care Center.
Please check back frequently, as protocols may change. We will also share revised restrictions and protocols on our Facebook page.
Updated November 2021
- There is no limit on the number of visitors.
- There is no age-limit restriction.
- The Compassionate Care Center doors are locked at all times.
- Visitors should ring the bell when they arrive.
- One of our staff or volunteers will unlock the doors, and you will proceed to the welcome desk for screening. The screener will check your temperature and ask screening questions regarding signs of respiratory illness and possible exposure to COVID-19.
- Visitors who are COVID-positive, have tested positive for COVID in the past 14 days, or who have symptoms for COVID based on the screening form are not able to enter the Compassionate Care Center.
- Visitors will be asked if they are vaccinated against COVID-19. This helps with contact tracing guidance in the event of an exposure.
- Visitors who are cleared after screening will be asked to apply hand sanitizer, don their mask and other PPE as needed, and sign a visitor log before entering the facility.
- Masks are required. If you do not have a mask of your own, the screener will provide you with one.
- Visitors are not required to mask if they are in their loved one’s room and the door is closed. However, when one of our staff enter the room, everyone must mask or step out of the room until the staff finish their visit.
- Common areas such as our living room, family room, coffee shop, and outdoor play areas have been re-opened. However, please respect social distancing guidelines while using these areas and remember that masks are required.
Please feel free to call in advance of your visit if you have questions: 859-626-9292 or 859-986-1500.
Hospice Care Plus empowers those we serve to enjoy the highest quality of life, respecting their values, beliefs, needs, and goals through specialized care, education, resources, and grief support.
Our Service Area:
Our Home Hospice and Home Palliative Care programs serve you, wherever you call home, in the Kentucky counties of Estill, Jackson, Lee, Madison, Owsley, and Rockcastle.
Our inpatient care facility, the Compassionate Care Center, and administrative offices are located in Richmond, Kentucky.
Recent News:
HCP Launches New Website
Print & Online Resources for Caregivers
News & Events
Volunteers Honored for Years of Service
At our annual volunteer appreciation dinner on Tuesday, April 23, we were proud to honor the dedicated volunteers who choose to dedicate their time and skills to help Hospice Care Plus serve those with serious illness and their families. Numbers alone can’t show the value of the time and skills our volunteers bring to our…
National Healthcare Decisions Day
National Healthcare Decisions Day (NHDD) is April 16. Hospice Care Plus is honoring the day by offering free resources to help individuals make and document their healthcare decisions for every stage of life. Advance care planning is the process of thinking through the care you want—and do not want—if a medical crisis strikes and you…
Donation is Inspired by Love Story
In January, Jamie Hull presented a check to Hospice Care Plus for $10,000 in memory of Dee and Frank Jezek, her parents. The story of how the donation came to be is ultimately a love story. “They would still hold hands when they walked,” says their daughter Jamie. “It was one of those old-fashioned love…
Center Update Nears Completion
In 2023, our Compassionate Care Center marked its 15th anniversary. After 15 years of providing care to thousands, the facility needed key updates to maintain it as a comforting, peaceful place for patients and families. Thanks to an anonymous donor who gave an unrestricted gift of $10,000, we were able to launch an update plan…