As a healthcare setting, we follow CDC guidance to reduce the risk of exposure to COVID-19 for Hospice Care Plus patients, families, visitors, and staff. The following guidelines apply to visits at our Compassionate Care Center.
Please check back frequently, as protocols may change. We will also share revised restrictions and protocols on our Facebook page.
Updated November 2021
- There is no limit on the number of visitors.
- There is no age-limit restriction.
- The Compassionate Care Center doors are locked at all times.
- Visitors should ring the bell when they arrive.
- One of our staff or volunteers will unlock the doors, and you will proceed to the welcome desk for screening. The screener will check your temperature and ask screening questions regarding signs of respiratory illness and possible exposure to COVID-19.
- Visitors who are COVID-positive, have tested positive for COVID in the past 14 days, or who have symptoms for COVID based on the screening form are not able to enter the Compassionate Care Center.
- Visitors will be asked if they are vaccinated against COVID-19. This helps with contact tracing guidance in the event of an exposure.
- Visitors who are cleared after screening will be asked to apply hand sanitizer, don their mask and other PPE as needed, and sign a visitor log before entering the facility.
- Masks are required. If you do not have a mask of your own, the screener will provide you with one.
- Visitors are not required to mask if they are in their loved one’s room and the door is closed. However, when one of our staff enter the room, everyone must mask or step out of the room until the staff finish their visit.
- Common areas such as our living room, family room, coffee shop, and outdoor play areas have been re-opened. However, please respect social distancing guidelines while using these areas and remember that masks are required.
Please feel free to call in advance of your visit if you have questions: 859-626-9292 or 859-986-1500.
Hospice Care Plus empowers those we serve to enjoy the highest quality of life, respecting their values, beliefs, needs, and goals through specialized care, education, resources, and grief support.
Our Service Area:
Our Home Hospice and Home Palliative Care programs serve you, wherever you call home, in the Kentucky counties of Estill, Jackson, Lee, Madison, Owsley, and Rockcastle.
Our inpatient care facility, the Compassionate Care Center, and administrative offices are located in Richmond, Kentucky.
Recent News:
News & Events
National Healthcare Decisions Day
National Healthcare Decisions Day (NHDD) is April 16. Hospice Care Plus is honoring the day by offering free resources to residents of our six-county service area to help individuals make and document their healthcare decisions. Lisa Knicely, the Director of Outreach Programs at Hospice Care Plus and the organization’s lead social worker, says NHDD reinforces…
Bourbon, Boots & BBQ May 5
UPDATE: We are officially SOLD OUT of reservations for the Bourbon, Boots & BBQ Derby Eve Party. Madison County’s longest-running Derby Eve party has reached its 20th year, and reservations are available now through April 28. The Bourbon, Boots & BBQ Derby Eve Benefit will take place Friday, May 5, at 6 p.m., at Churchill’s,…
A Night of Comedy for Hospice Care Plus
We’re excited to announce the first annual A Night of Comedy for Hospice Care Plus, featuring nationally known stand-up comedian and Kentucky native That Guy Joe Deuce. Joe has been named Funniest Comedian of Lexington and featured in his own stand-up special on Dry Bar Comedy, Amazon Prime, and YouTube. Join us on Friday, March…
We Are Now Centrally Located in Richmond
Yesterday was move-in day as we consolidated our Berea office with our Compassionate Care Center in Richmond. Now our home hospice program, home palliative program, bereavement care, and administrative staff are all located on the Center’s campus. “We made this decision as part of our strategic plan. It makes us more efficient, financially stronger, and…