Hospice Care Plus, a non-profit provider of hospice and palliative care, has been named a 2018 Hospice Honors recipient by Healthcare First.
Hospice Honors is a prestigious program that recognizes hospices across the country providing the 
highest level of quality as measured from the caregiver’s point of view. It is administered by Deyta Analytics, a division of Healthcare First.
Award criteria are based on the results of surveys completed by caregivers of hospice patients. To earn Hospice Honors status, a hospice must score above the national score on at least 20 of the 24 questions on the survey. The questions include the level of satisfaction with services, education, and treatment received by the patient, whether the patient was treated with respect and dignity, and the caregiver’s willingness to recommend the hospice to others.
“This award is one of the most meaningful we receive,” says Gail McGillis, CEO of Hospice Care Plus. “The fact that it comes directly from the experience of the caregiver makes it a strong measure of how we’re doing in our care and services.”
Gail credits Hospice Care Plus’s success to its 100 staff, 112 volunteers, and the community members, organizations and churches that support the non-profit..
“They have a true heart for this work. They care very deeply about the people we serve and want to help them make the most of every moment. The award and the survey results are primarily a reflection of their dedication, compassion, and competence.”
Healthcare First’s J. Kevin Porter said, “We are excited to recognize the 2018 Hospice Honors recipients for their hard work and dedication to providing exceptional care. I congratulate Hospice Care Plus on its success in achieving this highest of honors.”
Hospice Care Plus serves Estill, Jackson, Lee, Madison, Owsley and Rockcastle counties. The organization offers home hospice care, inpatient hospice care at the Compassionate Care Center, a palliative care program, and bereavement outreach. Anyone can make a referral at any time, and all services are provided regardless of ability to pay. To learn more, explore our website or call 859-986-1500 (toll-free, 800-806-5492).
Hospice Care Plus provides exceptional, compassionate care for individuals with serious and advanced illness; while honoring dignity, ensuring comfort, and celebrating life.
Our Service Area:
Our hospice home program serves you, wherever you call home, in the Kentucky counties of Estill, Jackson, Lee, Madison, Owsley, and Rockcastle.
Our inpatient care facility, the Compassionate Care Center, and administrative offices are located in Richmond, Kentucky.
Recent News:
News & Events
Join Us for New Volunteer Training on March 21
Hospice Care Plus is hosting an in-person training for new volunteers on Saturday, March 21, from 9:30 a.m. to 4:00 p.m. at the Madison County Public Library (507 W Main Street, Richmond, KY). Registration is required by March 18. Lunch and refreshments will be provided, along with plenty of breaks throughout the day. Participants will…
Creating Space For Joy: BJ & Aimee’s Hospice Story
“Because of Hospice, mom found joy again!“ Recently, BJ Chaney shared a deeply personal story about her mom, Aimee Potter, and the care she received from Hospice Care Plus during her journey with metastatic brain cancer. So touched by her mom’s experience, BJ felt compelled to share their story more broadly, hoping it would help…
Hearts for Hospice Returns in February
Each February, local banks across our service region come together to share the love through Hearts for Hospice, an annual community fundraiser supporting Hospice Care Plus. When you stop by the lobby or drive-through of a participating bank, you’re invited to make a donation of $1 or more in exchange for a memorial heart. Donors…
2025 Remembrance Tree Ceremony: Dec. 7, 2025
Quick Facts: When: Sunday, December 7, 2 PM Where: First Baptist Church, 425 Eastern Bypass, Richmond, KY 40475 Why: Whether your loss was recent or not, the holidays are a time when those we’ve lost are especially missed. Who: All are welcome to participate, regardless of whether we cared for your loved one. What does…