You can ask about care and services anytime.

If you or someone you love could benefit from our services, please contact us.

We're here to answer your questions, provide information, and help you explore the care and support options available to you.

Call us at 859-986-1500, email us at info@ccpky.org or complete the web form to the right. We respond to inquiries during business hours.

If you need to refer someone right away, please contact us anytime at 859-986-1500.

This journey can be filled with many twists and turns, but you aren't alone.  We’re here to guide you and your family through the process one step at a time.

Care & Support: The Earlier, the Better

If you believe a loved one may benefit from additional support for a serious or advanced illness, we encourage you to reach out as early as possible. Early involvement allows us to focus on comfort, symptom management, and quality of life, supporting both patients and those who care for them.

Our team works alongside patients, families, and healthcare providers to ensure care is centered on each individual’s goals, needs, and preferences. Whether support is needed at home or in our Compassionate Care Center, we are here to help every step of the way.

When you contact us, we’ll schedule a time to connect, answer your questions, and learn more about your situation. If it’s determined that our services are appropriate, we can begin care quickly and coordinate directly with your healthcare provider.

If you do not have a provider, we can help connect you with one.

To request information or to speak with a member of our team, please contact us using the form to the right, or call 859-986-1500.

Two women watering plants. One in wheelchair

Isn’t it expensive?

NO. The cost of care is covered by Medicare, Medicaid, and private insurance. We also provide a free Grief & Loss Support program for anyone in the community who may need this service.

We provide care for all, even those who may be underinsured.

Further Resources:

Many common questions are answered on our FAQs page.

For many families, the hardest part about making difficult healthcare decisions is knowing how to begin discussing them.

We recommend The Conversation Project - Have You Had The Conversation? as a place to start. This online resource is full of information designed to empower those with serious illness and their families with information they need to make the best choices for them. It also has helpful tips on how to talk about important decisions with healthcare providers and each other.

Address

Compassionate Care Plus
350 Isaacs Lane
Richmond, KY 40475

Phone Numbers

Main Line
859-986-1500

Compassionate Care Center (In-Patient hospice care)
859-626-9292

Fax Numbers

Referrals & Admissions
888-265-2561

 

Email Address

Learn more about our services:

News & Events

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Celebrate NYE with the Roaring 20s

Madison Countians have a new option for ringing in the new year. On December 31, Churchill’s in Berea will host the first-ever Roaring 20s New Year’s Eve party. The event begins at 9 p.m. in Churchill’s beautiful event space and continues through 12:30 a.m. on New Year’s Day. Tickets are $75 each and are available…

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Local Family Inspires Veteran Memorial

On Veterans Day 2019, Hospice Care Plus will dedicate a Veterans Memorial Wall at our Compassionate Care Center. The dedication will take place Monday, November 11, at 1:30 p.m. at the Hospice Care Plus Compassionate Care Center. The public is invited to attend. The Veterans Memorial Wall was inspired by Richmond’s Bagby family. After their…

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Volunteer Training Sept. 14!

Hospice Care Plus will host a training for new volunteers on Saturday, September 14, 9 a.m. to 5 p.m., at the Compassionate Care Center in Richmond. The training is for anyone with an interest in supporting non-profit hospice, palliative, and bereavement care through a variety of patient care or administrative roles. The training is open…

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CEO to Retire after 26 Years

After nearly three decades of leadership, Gail McGillis, the CEO of Hospice Care Plus based in Madison County, has announced her retirement. A master’s-prepared nurse, Gail came to Hospice Care Plus in 1994 from the University of Kentucky, where she served as a clinical nurse manager.  At that time, the young, grassroots hospice organization employed…