You can ask about care and services anytime.

If you or someone you love could benefit from our services, please contact us.

We're here to answer your questions, provide information, and help you explore the care and support options available to you.

Call us at 859-986-1500, email us at info@ccpky.org or complete the web form to the right. We respond to inquiries during business hours.

If you need to refer someone right away, please contact us anytime at 859-986-1500.

This journey can be filled with many twists and turns, but you aren't alone.  We’re here to guide you and your family through the process one step at a time.

Care & Support: The Earlier, the Better

If you believe a loved one may benefit from additional support for a serious or advanced illness, we encourage you to reach out as early as possible. Early involvement allows us to focus on comfort, symptom management, and quality of life, supporting both patients and those who care for them.

Our team works alongside patients, families, and healthcare providers to ensure care is centered on each individual’s goals, needs, and preferences. Whether support is needed at home or in our Compassionate Care Center, we are here to help every step of the way.

When you contact us, we’ll schedule a time to connect, answer your questions, and learn more about your situation. If it’s determined that our services are appropriate, we can begin care quickly and coordinate directly with your healthcare provider.

If you do not have a provider, we can help connect you with one.

To request information or to speak with a member of our team, please contact us using the form to the right, or call 859-986-1500.

Two women watering plants. One in wheelchair

Isn’t it expensive?

NO. The cost of care is covered by Medicare, Medicaid, and private insurance. We also provide a free Grief & Loss Support program for anyone in the community who may need this service.

We provide care for all, even those who may be underinsured.

Further Resources:

Many common questions are answered on our FAQs page.

For many families, the hardest part about making difficult healthcare decisions is knowing how to begin discussing them.

We recommend The Conversation Project - Have You Had The Conversation? as a place to start. This online resource is full of information designed to empower those with serious illness and their families with information they need to make the best choices for them. It also has helpful tips on how to talk about important decisions with healthcare providers and each other.

Address

Compassionate Care Plus
350 Isaacs Lane
Richmond, KY 40475

Phone Numbers

Main Line
859-986-1500

Compassionate Care Center (In-Patient hospice care)
859-626-9292

Fax Numbers

Referrals & Admissions
888-265-2561

 

Email Address

Learn more about our services:

News & Events

2026 Hearts for Hospice Featured Image for webstory (1)

Hearts for Hospice Returns in February

Each February, local banks across our service region come together to share the love through Hearts for Hospice, an annual community fundraiser supporting Hospice Care Plus. When you stop by the lobby or drive-through of a participating bank, you’re invited to make a donation of $1 or more in exchange for a memorial heart. Donors…

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2025 Remembrance Tree Ceremony: Dec. 7, 2025

Quick Facts: When: Sunday, December 7, 2 PM Where: First Baptist Church, 425 Eastern Bypass, Richmond, KY 40475 Why: Whether your loss was recent or not, the holidays are a time when those we’ve lost are especially missed. Who: All are welcome to participate, regardless of whether we cared for your loved one. What does…

Rock The Block

Rock the Block: Music Festival to Benefit Hospice Care Plus

Downtown Irvine will come alive with music, food, and community spirit at Rock the Block: Compassion in Action Music Festival, benefiting Hospice Care Plus. Presented by PBT Bank Corp., this first-of-its-kind festival celebrates local talent and supports compassionate end-of-life care for families across six counties: Estill, Jackson, Lee, Madison, Owsley, and Rockcastle. Event details What:…

Hospice Volunteers

New Volunteer Training Saturday May 17

Hospice Care Plus is hosting an in-person training for new volunteers on Saturday, May 17, from 9:30 AM to 4:00 PM, at the Madison County Public Library in Richmond. Register today to secure your spot! Lunch will be provided, as well as refreshments and plenty of breaks throughout the day. Mariah Smith, volunteer coordinator, says the in-person,…