As a healthcare setting, we follow CDC guidance to reduce the risk of exposure to COVID-19 for Hospice Care Plus patients, families, visitors, and staff. The following guidelines apply to visits at our Compassionate Care Center.
Please check back frequently, as protocols may change. We will also share revised restrictions and protocols on our Facebook page.
Updated November 2021
- There is no limit on the number of visitors.
- There is no age-limit restriction.
- The Compassionate Care Center doors are locked at all times.
- Visitors should ring the bell when they arrive.
- One of our staff or volunteers will unlock the doors, and you will proceed to the welcome desk for screening. The screener will check your temperature and ask screening questions regarding signs of respiratory illness and possible exposure to COVID-19.
- Visitors who are COVID-positive, have tested positive for COVID in the past 14 days, or who have symptoms for COVID based on the screening form are not able to enter the Compassionate Care Center.
- Visitors will be asked if they are vaccinated against COVID-19. This helps with contact tracing guidance in the event of an exposure.
- Visitors who are cleared after screening will be asked to apply hand sanitizer, don their mask and other PPE as needed, and sign a visitor log before entering the facility.
- Masks are required. If you do not have a mask of your own, the screener will provide you with one.
- Visitors are not required to mask if they are in their loved one’s room and the door is closed. However, when one of our staff enter the room, everyone must mask or step out of the room until the staff finish their visit.
- Common areas such as our living room, family room, coffee shop, and outdoor play areas have been re-opened. However, please respect social distancing guidelines while using these areas and remember that masks are required.
Please feel free to call in advance of your visit if you have questions: 859-626-9292 or 859-986-1500.
Hospice Care Plus provides exceptional, compassionate care for individuals with serious and advanced illness; while honoring dignity, ensuring comfort, and celebrating life.
Our Service Area:
Our hospice home program serves you, wherever you call home, in the Kentucky counties of Estill, Jackson, Lee, Madison, Owsley, and Rockcastle.
Our inpatient care facility, the Compassionate Care Center, and administrative offices are located in Richmond, Kentucky.
Recent News:
News & Events
Hearts for Hospice Returns in February
Each February, local banks across our service region come together to share the love through Hearts for Hospice, an annual community fundraiser supporting Hospice Care Plus. When you stop by the lobby or drive-through of a participating bank, you’re invited to make a donation of $1 or more in exchange for a memorial heart. Donors…
2025 Remembrance Tree Ceremony: Dec. 7, 2025
Quick Facts: When: Sunday, December 7, 2 PM Where: First Baptist Church, 425 Eastern Bypass, Richmond, KY 40475 Why: Whether your loss was recent or not, the holidays are a time when those we’ve lost are especially missed. Who: All are welcome to participate, regardless of whether we cared for your loved one. What does…
Rock the Block: Music Festival to Benefit Hospice Care Plus
Downtown Irvine will come alive with music, food, and community spirit at Rock the Block: Compassion in Action Music Festival, benefiting Hospice Care Plus. Presented by PBT Bank Corp., this first-of-its-kind festival celebrates local talent and supports compassionate end-of-life care for families across six counties: Estill, Jackson, Lee, Madison, Owsley, and Rockcastle. Event details What:…
New Volunteer Training Saturday May 17
Hospice Care Plus is hosting an in-person training for new volunteers on Saturday, May 17, from 9:30 AM to 4:00 PM, at the Madison County Public Library in Richmond. Register today to secure your spot! Lunch will be provided, as well as refreshments and plenty of breaks throughout the day. Mariah Smith, volunteer coordinator, says the in-person,…