Mother & Daughter

Hospice Care Plus, Inc. (HCP) is a non-profit organization located in Berea, Kentucky, that has provided quality end-of-life care to residents in our community since 1981. Our organization provides physical, emotional, and spiritual care to patients with a life limiting illness and their families residing in the counties of Estill, Jackson, Lee, Madison, Owsley and Rockcastle. HCP cares for more than seven hundred patients and families each year and provides services to all patients regardless of their ability to pay.

HCP offers quality end-of-life care to patients and their families in the home, nursing home, assisted living facilities, and the Compassionate Care Center. HCP also provides two outreach programs: Palliative Care Plus and Bereavement Outreach.

 

ACCREDITATION, LICENSING, AND PRIVACY

Hospice Care Plus is a Medicare certified, state-licensed health care provider and has been voluntarily accredited by the Joint Commission since 1997.

Joint Commission Public Notice

The Joint Commission on Accreditation of Healthcare Organizations can conduct an accreditation survey of Hospice Care Plus at any time. The purpose of the survey is to evaluate our organization’s compliance with nationally established Joint Commission standards. The survey results will be used to determine whether, and the conditions under which, accreditation should be awarded the organization.

The Joint Commission standards deal with organizational quality of care issues and the safety of the environment in which care is provided. In the past, when the surveys were announced/scheduled, anyone believing that he or she had pertinent and valid information about such matters could request an interview with a Joint Commission surveyor. Because the Joint Commission’s survey process is now totally unannounced, a pre-scheduled meeting with a surveyor to discuss patient concerns is no longer possible. The Joint Commission encourages the public to seek resolution of their concerns through the channels of management by calling the Director of Performance Improvement at 859-986-1500. If concerns brought to the attention of the Director of Performance Improvement are not satisfied, the Joint Commission may be contacted to assist the patient/family in gaining resolution. The Joint Commission may be contacted at 1-800-994-6610 or complaint@jointcommission.org.

Privacy Practices

The privacy of your health information is protected by our policies and by Federal law. Please review ourĀ Notice of Privacy Practices.